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Type: Full-Time | On-site
Start Date: Mid-July 2026

Key Responsibilities:

Administrative Support:

Support the Operation Department with student insurance, registration, and documentation.
Collect, scan, file, and manage student documents and records.
Maintain accurate intake lists and student attendance logs.
Manage classroom capacity and schedule communications to students.
Prepare student contracts, certificates, letters of enrollment, and transcripts.
Archive documentation and prepare reports for submission to government bodies.
Assist in the day-to-day operations of the school, including campus maintenance.
Assist with implementation of new systems and maintain organized electronic filing.
Handle petty cash, track expenses, and prepare reports.

Front Desk & Customer Service:

Open and/or close the campus according to the assigned schedule.
Greet students, visitors, and staff in a friendly and professional manner, providing campus information and assistance as needed.
Represent the organization positively to students, suppliers, and visitors/agents.
Answer phone and email inquiries, handle incoming/outgoing mail, and manage the front desk.
Maintain a tidy and welcoming reception area.
Track photocopy usage and manage supply levels.

Academic & Student Support:

Support the Academic Director with student classing, placement testing, attendance, and progress reports.
Provide support with class changes, study/work permit questions, and homestay inquiries.
Distribute course materials and provide technical and logistical support to teachers.
Assist with classroom setup and resolve minor technical issues; escalate to management or third parties as needed.
Administer monthly English proficiency and other exams.
Assist with Orientation Day logistics and periodically update Orientation slides.
Support intake day coordination, including ID photo taking and materials distribution.

Communication & Collaboration:

Maintain clear and professional communication with staff, students, and departments regarding college policies, procedures, and processes.
Collaborate effectively with internal teams to ensure smooth campus operations.
Perform other duties as assigned by Management.

Qualifications:

Strong organizational and time-management skills.
Excellent interpersonal and communication abilities.
Experience in an office or school administrative setting preferred.
Comfortable using email, Microsoft Office, and shared file systems.
Able to multitask and prioritize in a dynamic environment.

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Apply for Operations Administrator at VanWest College